L&D SUPPORT & MAINTENANCE PLANS Gain peace of mind and control your technology costs by investing in an annual maintenance plan.  With experienced, professional technology support, you are free to focus on business. How You Benefit: Ensure that your systems and backups are regularly tested and updated with the latest bug fixes and security patches Protect your data and prevent unnecessary downtime Plan your technology budget Guarantee rapid response Lock in favorable hourly rates (as long as your account is in good standing) Core Services: L&D provides a convenient, responsive, single point of contact for all your technology needs We schedule a set number of  hours per month for on-site network preventive maintenance, at special rates On-call phone/pager support with guaranteed response times To minimize downtime, L&D will provide remote maintenance of your systems whenever possible L&D represents you in dealing with hardware and software vendors L&D provides estimates on all planned installations for your approval prior to installation Access through L&D to major software vendors’ senior technical support staff for advanced application troubleshooting on your behalf Access to our staff and partner programmers for custom application development Additional Services and Benefits: L&D coordinates the repair and/or replacement of any component of your system, as required, including reinstalling software as needed L&D provides computer network and application software consulting, development, integration, training, project planning, installation, and technical support by telephone, remote access and on site, as required You’ll receive a monthly invoice that will detail all work performed L&D will call on its employees, partners, agents, or other third-party providers, as needed, to meet all your service needs. Brief telephone support calls will be provided at no charge You can relax, knowing that L&D’s technicians and consultants who work on your systems have the proper background, skills, and training to perform in a competent and professional manner Assurance that your sensitive business information will be treated as confidential. Say goodbye to unnecessary headaches and start enjoying peace of mind about your business systems by signing up for an L&D Service and Support Plan today! Your support plan will be tailored to match your specific technology planning and maintenance needs. Call 516-481-9774 or email sales@ldcomp.com for more information.